Customer portal

The customer portal is a web interface to manage your servers.com resources and services. This article guides you through the main elements that you may navigate while using the portal. We are constantly improving and updating our customer portal. Because of this, whilst screenshots provided in this article are provided to aid understanding, they may differ slightly from our current portal interface.

The left-side menu allows you to navigate through all services, billing and account settings.

The top-right menu lets you switch between accounts and reach your account and user settings instantly.

The search bar allows you to search through all your servers.com resources and instantly get access to them.

A color theme is a palette of your user interface. You can choose between two color themes for your user interface:

• Light mode
• Dark mode

There is also a system mode that sets a theme in accordance with your operating system settings. The feature can be managed by clicking the Change color theme icon in the top-right corner.

When you make an order your products are sent to a cart, where they are stored before purchase. You can reach your cart by clicking the cart icon on the top-right.

The dashboard is the main customer portal page and contains basic information about:

• Balance: current balance and estimated balance for the beginning of the next billing period
• Invoices: a list of unpaid invoices
• Latest requests: a list of requests starting with the most recent activity

The I trust this computer flag will appear when entering your two factor authentication (2FA) token during login. If you do not want to go through 2FA every time you log in to your account, select this option. However, if a session is logged out manually, it is necessary to go through 2FA again.

A dangerous action is an operation that may significantly impact on a service or lead to irreversible changes.

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