File management

This article explains how to upload files to cloud storage through the Customer Portal and how to restore deleted files using the Undelete option.

How to add a file to cloud storage in the Customer Portal

Uploading files (objects) to a cloud storage using a user-friendly interface in the Customer Portal. To add a file, complete the following steps:

1. In the left-hand menu, navigate to Cloud Storage and select the cloud storage location in the Region field
2. Choose the cloud storage from the list
3. Drag and drop files into the File manager area, or click Upload Files and select them from your local computer

The files will be uploaded to your cloud storage.

How to restore a deleted file

Using the Undelete option allows you to restore deleted files (objects). To activate this option, complete the following steps:

1. In the left-hand menu, navigate to Cloud Storage and select the cloud storage location in the Region field
2. Choose the cloud storage from the list and click Edit
3. In the Options section, tick the Undelete option
4. Click Save

A container named .trash-<yourCloudStorageName> will be created, where deleted files will be stored.

To restore a deleted file, complete the following steps:

1. In the left-hand menu, navigate to Cloud Storage and select the cloud storage location in the Region field
2. Choose the container named .trash-<yourCloudStorageName> from the list
3. Select the file you want to restore and download it to your local computer
4. Return to the list of cloud storages and upload the restored file back to the original cloud storage

The deleted file will be restored.