Access management

Access to the cloud server is managed using the authentication method selected during server creation or reinstallation. The following authentication methods are available:

• Key-based authentication with the cloud-user
• Password authentication with the root user

Depending on the operating system, here are several methods for accessing a cloud server:

SSH

SSH (Secure Shell) provides secure, encrypted network communication and is primarily used to access Linux-based cloud servers. To connect, you'll need the server's IP address and credentials (password or private key). To retrieve this information:

1. In the left-hand menu, navigate to Cloud Servers → Instances and select the cloud server
2. On the server details page, scroll down to the Public IP row and use the displayed IP address to connect
3. Use the private part of the SSH key that matches the fingerprint shown in the SSH key field

For more details, see the article Connecting to a remote server via SSH.

RDP

RDP (Remote Desktop Protocol) provides a graphical interface for managing Windows-based cloud servers. You can connect using the built-in remote desktop client in Windows or third-party RDP clients on other platforms. To set the administrator password, access the VNC console after creating the server. Once the password is set, you can connect to the cloud server via RDP. For more details, see the article How to connect to a Windows server.

VNC console

The VNC console provides direct access to the current output of both Linux and Windows-based cloud servers through a graphical interface in a web browser. It is typically used for troubleshooting, server recovery, or resetting the root password (we do not store server passwords). To access the VNC console, complete the following steps:

1. In the left-hand menu, navigate to Cloud Servers → Instances and select the cloud server
2. Scroll down on the server details page and click VNC console
3. Enter your account password or a one-time code if two-factor authentication (2FA) is enabled

The VNC console will open.