Getting started

This guide explains how to add a domain and verify ownership, either by delegating it to Servers.com name servers or by adding a TXT record at your registrar.

Add a domain

1. In the Customer Portal, open Networks → DNS
2. Click Add domain
3. Enter your domain name and email in the modal window and confirm. The domain is created in undelegated status.

Configure your DNS records (optional)

You can add DNS records while the domain is still undelegated. Records take effect as soon as the domain is published (served by resolver). Use the Records section in the Customer Portal.

Verify ownership

After adding the domain, the Customer Portal shows the NS servers assigned to your domain and the TXT record value for verification. Choose one of two verification methods - or combine them:

TXT record verification

Add the TXT record provided in the Customer Portal to your domain at your registrar. The system detects the record within 24 hours and transitions the domain to verified. This method is useful when you want to go live without changing your NS delegation yet. You can pre-configure all records, add the TXT record to publish the domain, and switch to NS delegation later at your own pace.

NS delegation

To delegate your domain, update the NS records at your registrar to point to the Servers.com name servers assigned to your domain:

• ns01.srvrsdns.com
• ns01.srvrsdns.net
• ns01.srvrsdns.org
• ns01.srvrsdns.co.uk

To complete delegation:

1. Log in to your DNS provider account and navigate to the DNS management page
2. Find the option to change the name servers - these are typically defined by an NS record
3. Replace the existing name servers with the Servers.com name servers listed above
4. If you have any difficulties, refer to your DNS provider's documentation or contact their support team

The system detects the change within 24 hours and transitions the domain to delegated. You can track delegation status using tools such as dig or nslookup.

Note: To avoid downtime during migration, add your domain in the Customer Portal and configure all DNS records before updating your name servers at the registrar. You can use TXT record verification to go live immediately and switch to NS delegation later.