One of our main goals is to provide safety and security of data, uninterrupted access to databases and applications, and low latency. To do so, we have meticulously chosen data centers from all over the world. The crucial parameters included location, availability, compliance, power density, redundancy, etc.
Public, Private and Out-of-Band management networks are isolated from each other on the hardware level, which significantly increases security for our customers. Each server has five network connections. Two redundant connections to two different switches in a private network. Two redundant connections to two different switches in a public network. And, a connection of server's IP KVM (iDRAC) to a separate switch. These networks are fully independent. And here is a short list of the reasons why it is important.
Bare metal servers presuppose strict performance control and ability to handle processor-demanding and disk I/O-intensive workloads. The customer chooses the model and configuration of a server, and we arrange deployment in any of our data centers within the next 40 minutes or less.
Customers want their inquiries addressed as quickly as possible, or, better, immediately, and it is totally understandable. However, if every query has to be processed manually, one needs virtually an army of specialists. It is expensive and not very efficient, and that is why we decided to automate routine tasks.
Please refer to the following articles to find out about bare metal servers and top-of-rack switches we use.
Here is what a server provisioning task looks like in our internal system. Time from start to end is between 25 and 40 minutes. Though the process seems very straightforward, we've put significant effort to deliver the best experience to our customers with it.