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Ensuring reliable uptime for crypto payment provider Colibri

Ensuring reliable uptime for crypto payment provider Colibri

Cryptocurrency payments are becoming increasingly popular within businesses. More merchants are accepting cryptocurrency payments and the number of ecommerce crypto transactions is also growing steadily.

Colibri is right at the heart of this maturing market. A private crypto payments provider, it allows businesses to accept payments from over 30 cryptocurrencies, quickly and simply exchange cryptocurrencies and manage company finances in one convenient account.

As Artur Norman, CEO of Colibri put it, “we make crypto payments easy”.

Colibri’s customers can, for example, put in place automation to enable automatic withdrawal of funds to their cold wallet or instant conversion of funds within their Colibri account. That includes converting cryptocurrencies to fiat money and withdrawing to a bank account. The automation continues throughout, allowing Colibri’s customers to automatically issue invoices to customers and set up payment notification systems. 

Security is also hugely important for Colibri. “Our transaction history is provided by blockchain technology meaning that our customer’s funds are managed by them alone, without any participation from third-party providers or banks.

“Our priority is making our platform as convenient, fast, secure and simple to use as possible – so that our customers can put their focus into servicing and supporting their customers.”

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“When we were looking for an infrastructure hosting provider, we had one key requirement. That they would be able to help us meet our goal of launching and maintaining our service with 99.5% uptime. servers.com have been instrumental in enabling us to reach that goal."

The challenge

“As well as helping customers with the day-to-day running of the payments side of the business, our other key advantage is providing a service that enables our customers to grow.

“Did you know that customers who use cryptocurrency, as a rule, spend twice as much money than those who pay with bank cards? With our service, we want to help our customers increase their revenue by making payments with cryptocurrencies as seamless as possible”. 

Crucial to that seamless delivery is the infrastructure that sits behind Colibri’s platform. Colibri needs to be confident that its service isn’t going to go down or run slow and interrupt or halt payments taking place.

“When we were looking for an infrastructure hosting provider, we had one key requirement. That they would be able to help us meet our goal of launching and maintaining our service with 99.5% uptime. servers.com have been instrumental in enabling us to reach that goal.

“Because our service processes blockchain transactions and payments to or from our customers, downtime just isn’t an option for us. By working with servers.com we can feel confident that our customers’ payments – the process that brings in the revenue – isn’t disrupted.”

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“Because our service processes blockchain transactions and payments to or from our customers, downtime just isn’t an option for us. By working with servers.com we can feel confident that our customers’ payments – the process that brings in the revenue – isn’t disrupted.”

The solution

Of course, a good infrastructure solution isn’t just about spinning up some servers. The best infrastructure hosting providers will work in collaboration with customers to create solutions unique to them and their needs.

“The team at servers.com spent time getting to know us and what we needed from our infrastructure. With that knowledge, they then helped us design and configure an infrastructure solution that is tailored to our specifications and goals as a business. We were impressed with this collaborative approach and the modern, quick and reliable servers that servers.com provides.”

Support is also an important part of the hosting partner relationship for Colibri.

“We are a customer-first organization. First and foremost, we want our customers to be happy. So that means that when there is an issue and it is related to infrastructure, we can fix it quickly. The team at servers.com are very responsive and when we have had any challenges, they’ve been able to resolve them immediately. servers.com support is fantastic!”

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“We are looking to increase the number of data center locations that we operate infrastructure from. This will enable us to expand our reach globally and support customers in new geographies. With its data centers in key locations around the world, servers.com will be an essential partner in that growth.”

The future

As interest in crypto payments continues to grow, Colibri hopes to grow with it and expand into new geographies.

“We are looking to increase the number of data center locations that we operate infrastructure from. This will enable us to expand our reach globally and support customers in new geographies. With its data centers in key locations around the world, servers.com will be an essential partner in that growth.” 

If you are a payments provider in the crypto or traditional finance space, our team can help you build an infrastructure solution that meets the needs of your business now and in the future.

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