Basic Legal Information by Servers

Basic Legal Information by Servers

General (hereinafter “SERVERS”), is the brand name under which various independent SERVERS companies operate. Each of those companies is a separate and distinct corporate entity that provides services in a particular geographic area. To do business with a SERVERS company, you must enter into a contract with the relevant SERVERS entity. Each SERVERS company has its own contract documentation for services and products. For all companies, the contract documentation generally consists of the Internet Services Masters Agreement, General Conditions, Policies, the Services Specification and the Support and Service Level Schedule. Please find below the latest version of our Legal agreements.

We do not sell your personal information in compliance with the California Consumer Privacy Act (CCPA). As a “Service Provider” as defined in the CCPA, SERVERS will not sell, retain, use or disclose Personal Information for any purpose other than as set out in an agreement with our customer or as otherwise permitted or required by the CCPA.

General terms and conditions 

The General Terms & Conditions shall apply to all quotes and orders related to the provision of services and/or products by a SERVERS company, to the provision of services by SERVERS, to the provision of products by SERVERS, and to any agreements or other legal relationships between SERVERS and any customer resulting therefrom or in connection therewith. You can read the General Conditions here: SERVERS General Terms & Conditions.


SERVERS aims to promote a high level of responsible behavior in connection with the use of its Services. For this purpose, SERVERS has created the SERVERS Policies. You can read the SERVERS Policies here: SERVERS Policies

Services specification

The SERVERS Service Specification Schedule sets out the specifications of services provided by SERVERS, and also details SERVERS’s obligations in connection with such services. You can read the Services Specification here: SERVERS Services Specification

Support and Service Level Schedule

The SERVERS Support and Service Level Schedule sets forth the performance metrics such as service levels, response times, service windows and availability of services provided by SERVERS. In addition, this Support and Service Level Schedule defines the service credits that a SERVERS customer may be eligible to, in case SERVERS does not meet the agreed performance metrics. You can read the Support and Service Level Agreement here: SERVERS Support  Service Level Agreement

Website Terms of Use

This website and the SERVERS Self Service Center is made available to you and operated by SERVERS. You may order goods and services through this website from other SERVERS companies, and your order of such goods and services, the provision thereof by the relevant SERVERS company, and your use thereof, shall all be governed by a separate agreement between you and the relevant SERVERS company. SERVERS shall not be a party to said separate agreement. Your use of this website and the SERVERS Self Service Center is governed by the Website Terms of Use. You can read the Website Terms of Use here: Website Terms of Use

Cookie Statement

The SERVERS website uses cookies to distinguish you from other users of the website. This helps SERVERS to deliver a better and more personalized website. You can read the Cookie Statement here: Cookie Statement

Copyright claims pursuant to the Digital Millennium Copyright Act (DMCA) If you believe that your content has been used on websites hosted by SERVERS, in any manner that constitutes copyright infringement, please notify SERVERS in accordance with the following DMCA and/or Abuse policy: DMCA Policy ABUSE Policy



Keienbergweg 22

1101GB Amsterdam

Information on the services provided by SERVERS can be found on our website at Information on the costs incurred through the use of our services is provided on the relevant product pages in good time before conclusion of the contract and/or via our support team.

Contracts with SERVERS are on the basis of our General Terms & Conditions and subject to additional annexes and Order forms.

If any controversy or dispute arises in connection with this Agreement, the Services or your use of SERVERS's services, such controversy or dispute shall first be presented for resolution by SERVERS to you. This Agreement and all matters arising there from or connected therewith are governed by the laws of the Netherlands to the exclusion of the provisions of the UN Convention on Contracts for the International Sale of Goods. The competent courts of Amsterdam, the Netherlands, shall have exclusive jurisdiction to hear and determine any suit, action or proceedings, and to settle any disputes, which may arise out of or in connection with this Agreement or other agreements or other legal relationships resulting there from.