Refund Policy And Terms Of Delivery

Refund Policy And Terms Of Delivery

Refund Policy And Terms Of Delivery By SERVERS


1. B.V. a company incorporated in The Netherlands with office at Keienbergweg 22 (1101 GB) Amsterdam, The Netherlands, registration number (RSIN) 854268339 (hereinafter referred to as "SERVERS" and/or "WE")


2. Customer
(SERVERS and Customer are individually also referred to as a “Party” and together as the “Parties”).

Refund policy

We stand behind our products and service. In fact, we guarantee that you will always get reliable hosting, competent support and professional service. Our industry leading money back guarantee allows you to have piece of mind and to try our services risk-free for a period of 10 days where you can request for a cancellation/refund if you are not satisfied with our services. To request a cancellation or refund during this period please contact us at

Terms of delivery

SERVERS shall use commercially reasonable efforts to ensure that the Services will be ready for CUSTOMER’s use on a date to be agreed upon on the Order Form by SERVERS and CUSTOMER (the “RFS Date”). IF SERVERS determines that the Services will not be ready for CUSTOMER’s use on the RFS Date, SERVERS shall give notice of the expected duration of such delay prior to the RFS Date. SERVERS’s notice of delay shall state a new RFS Date. CUSTOMER acknowledges that the RFS Date is a target date, and that SERVERS shall not be liable to CUSTOMER for any loss, damage, cost or expense to CUSTOMER arising out of any delay in the RFS Date.

The actual RFS date is the date on which SERVERS enables CUSTOMER to use the Services. CUSTOMER accepts the actual RFS date by using the Services. CUSTOMER shall notify SERVERS within two (2) days of the actual RFS date if the Services are not according to this Agreement and Order Form.